What are typical offshore development center (ODC) roles?

The ODC team structure varies for specific projects. But the typical attributes of an offshore software development team include: Project manager, Technical leader, Business analyst, Developers, QA engineers and testers, and UI/UX designer.

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Vietnam Offshore Development Center: A Full Guide To Success

Feb 16, 2024

29 mins read

Table of Contents

In this fiercely competitive global market, businesses constantly seek ways to cut costs, boost efficiency, and deliver unmatched results. For many, offshore development centers (ODCs) have become the go-to solution, providing access to skilled talent, operational scalability, and significant cost savings.

And among the many offshore destinations, Vietnam stands out.

With a vibrant tech ecosystem, a dynamic and ambitious workforce, and a strategic location in Asia, Vietnam’s technology sector strikes the perfect balance between cost-efficiency and high-quality results. Coupled with its growing integration into global trade agreements, the country shines as a destination for companies looking to scale smarter and faster.

However, setting up a successful offshore development center in Vietnam demands a strategic approach, a deep understanding of the local market, etc.

In this article, we’ll walk you through everything you need to know about Vietnam offshore development center service, from detailed steps to build your own team to a real-world success story that brings these principles to life.

Let’s get cracking!

What is an Offshore Development Center?

An offshore development center, as it is so-called, is a software development center located in a different country from the company’s primary location. A typical ODC should have flexibility and scalability on human resources options and can be formed from scratch or by rescaling an existing team.

An ODC can be implemented by the company itself or delegated to trusted IT outsourcing vendors. Nevertheless, in most cases, businesses choose to outsource to local agencies to mitigate risks, reduce headaches, and take advantage of local insights.

For example, a company in the US hires offshore developers in Vietnam to develop an enterprise resource planning (ERP) system.

But wait! New to offshore development? Let’s first get a thorough understanding of offshore software development before moving on!

Vietnam Offshore Software Development Center: A Rising Star in Southeast Asia

Vietnam overview

Location: Southeast Asia

Time zone: GMT+7

Population: 101,314,714 (Jan 2025)

ICT revenue: $45.5 billion (2024)

2024 GDP growth rate: 7.09% (vs 5.05% in 2023)

Operating cost* for business: $79,280/ month (the second-lowest in Asia)

(*) Operating costs = Cost of goods sold (COGS) + Operating expenses (OPEX)

So, why choose offshore development center Vietnam?

Favorable business environment

Running an ODC in Vietnam is considered low-risk, beneficial, and sustainable for worldwide businesses regardless of region and religion.

Strategic location

Vietnam is strategically positioned in the heart of Southeast Asia, boasting a coastline stretching over 3,000 kilometers. Its proximity to major international shipping and trading routes provides businesses with seamless access to key global markets. This prime location enhances connectivity and facilitates efficient offshore operations, making Vietnam a natural hub for companies establishing development centers.

Political stability

Vietnam’s political stability stems from its governance under the Communist Party and a well-established socialist legal framework. This stable political environment fosters predictability and consistency in policymaking, which is crucial for foreign investors and companies seeking long-term commitments in offshore development.

High social stability and cultural harmony

Vietnam enjoys a high degree of social stability, supported by the peaceful coexistence of diverse religious communities. The country experiences minimal religious conflict or discrimination, contributing to a harmonious social fabric. This stability reduces operational risks and creates a safe, inclusive atmosphere for multinational teams working within offshore development centers.

The country ranks 6th on the Global Services Location Index (Kearney report) and 21st globally on the Open For Business index (US News report), gaining increasing recognition as one of the top destinations for offshore development center setup.

Kearney GSLI Screenshot Vietnam 7th position — Vietnam ranks 7th on the Global Services Location Index (Kearney’s 2023 report)

International integration

Vietnam’s commitment to global economic integration significantly boosts its attractiveness as an offshore development hub. Over the past three decades, Vietnam has actively pursued comprehensive international trade agreements, signing 16 free trade agreements (FTAs) and engaging in large trade organizations like AFTA, WTO, APEC, ASEAN, and FAO.

Diplomatically, Vietnam maintains relationships with nearly 170 countries worldwide, including all major global powers, and has secured Most Favored Nation (MFN) status with 72 nations. As of May 2025, the country has established 13 comprehensive strategic partnerships with influential economies as follows: China, Russia, India, South Korea, USA, Japan, Australia, France, Malaysia, New Zealand, Indonesia, Singapore, and Thailand.

Vast IT talent pool

Vietnam provides abundant choices in tech talent across a wide range of domains and tech stacks.

As of 2025, the country hosts nearly 65,000 IT companies, including 5,097 hardware firms and 18,162 software and IT service companies. The tech and digital workforce includes around 560,000 IT professionals working across diverse domains such as web and mobile application development, blockchain, artificial intelligence, metaverse technologies, cloud computing, and data analytics.

What’s more, annually, 55,000 to 60,000 students graduate in computer science and related IT fields, continuously replenishing the talent pipeline.

Notably, Vietnamese developers are recognized for their high competency and strong problem-solving skills. The country ranks 2nd in the Asia-Pacific region according to the Global Skills Index, 8th out of 83 countries on Topcoder, and holds 2nd position globally in developer and freelancer rankings (SkillValue).

Competitive pricing

Reasonable costs are another deciding factor for businesses to have IT outsourcing in Vietnam.

Numbers speak volumes. According to the U.S. News, Vietnam scores 99.6/100 on cheap manufacturing costs in 2024.

Also, Singaporean business transformation consultancy TMX ranked Vietnam second for its low production costs among 55 Asian countries, citing an average monthly total cost of $79,280 for a manufacturing company.

Vietnam is also located in Southeast Asia, where the average software developer’s hourly rate is the most competitive. For example, at LTS Group, it only takes our client $15-45 to hire a software engineer, depending on skillsets and seniority.

Asia offshore software development hourly rate — Vietnam has one of the most competitive offshore software development rates

Zoom in on offshore software development rates by country to have a broad picture of current software development expenses around the world.

Government support

Vietnam’s government actively supports the IT sector through favorable policies, tax incentives, and strategic initiatives aimed at driving digital transformation.

Tax incentives and financial support

Science and technology enterprises benefit from a four-year corporate income tax exemption followed by a 50% reduction for the next nine years.

Additionally, software development projects, including outsourced software services, are exempt from VAT.

These fiscal policies provide offshore development centers with significant cost advantages, allowing reinvestment in talent development and technological infrastructure.

Strategic digital transformation policies

To advance its goals in science, technology, and digital transformation, the Vietnamese government has implemented key policies and strategic directions, including:

Decision No. 569/QD-TTg dated 11 May 2022 on Promulgating the strategy for the development of science, technology, and innovation by 2030
Decision No. 411/QD-TTg dated 31 March 2022 on Approval for the national strategy for the development of the digital economy and digital society by 2025, orientation towards 2030.
Decision 1290/QD-BKHCN: Principles for responsible AI development, emphasizing transparency, safety, and human rights protections in AI systems.
Decision No. 29/2021/QD-TTg (Special investment incentives): Policies designed to attract high-tech investments.
Semiconductor industry strategy: A vision for 2050 to position Vietnam as a global leader.
National blockchain strategy 2025: Aiming for regional leadership in blockchain by 2030.
Vietnam National Innovation Center (NIC) (in Hanoi & Hoa Lac hi-tech park): Promoting and supporting the innovation ecosystem of Vietnam, contributing to the reform of the development model based on science and technology.

Adoption of international standards and data protection

The Ministry of Finance detailed a plan in Decision 345/QĐ-BTC to implement the International Financial Reporting Standard (IFRS) in Vietnam, with mandatory adoption starting in 2025. The benefits of IFRS include increased transparency, global comparability, stakeholder confidence, and better access to funding.

Decree No. 13/2023/NĐ-CP on Personal Data Protection, effective from July 1, 2023, outlines detailed data protection and cybersecurity responsibilities for personal data processing activities.

Technology and digital innovation

Vietnam’s digital economy is expanding rapidly, with revenues projected to reach $57 billion by 2025 at an impressive compound annual growth rate of 14%.

According to the Ministry of Information and Communications, the total revenue of Vietnam’s ICT industry in 2024 was estimated at $165.9 billion, an increase of 13.2% from 2023.

In terms of global recognition, Vietnam ranked 46th out of 132 economies on the Global Innovation Index, demonstrating its growing capacity for research and development.

In addition, Vietnam’s readiness for AI has improved significantly. The 2023 AI Readiness Index by Oxford Insights ranked Vietnam 39th out of 193 countries. This ranking reflects Vietnam’s increasing ability to integrate AI technologies into both public and private sectors.

It’s no surprise that Vietnam has emerged as a top choice for tech giants:

NVIDIA’s major investment: Two new AI centers in Vietnam and the acquisition of VinBrain strengthen Vietnam’s tech infrastructure.
Marvell tech expansion: Opened its 3rd office in Danang, joining locations in Hanoi and HCMC.
Big tech tax contributions: Google, Meta, Microsoft, and more collectively paid over $160 million in taxes by May 2024.
Foxconn’s new projects: A $551 million investment in Quang Ninh for smart-system equipment and entertainment products.
Apple supplier 3M: Established a science and tech center in Hanoi.
Semiconductor FDI boom: $12 billion investment, 174 projects, and a robust ecosystem of 50+ IC design firms and 7 chip factories.

How to Set Up Offshore Development Center in Vietnam?

To help organizations get the most out of Vietnam offshore development center services, here is a detailed guide to successfully building a dedicated offshore development center in Vietnam.

How to set up an ODC in Vietnam — How to set up an offshore development center in Vietnam: A checklist

Define project scope and budget

First things first, organizations need to clearly define the project’s goals, scope, vision, and budget to shape the ODC’s structure and operations. With clear project goals and scope, stakeholders can visualize the operational flow of IT projects and identify the most suitable ODC model, facilitating successful implementation later on.

Regarding budgeting, the budget should comprehensively cover development, infrastructure, and future maintenance expenses. This financial plan enables the company to not only determine the most appropriate business model but also set achievable expectations.

Additionally, project managers and leaders must estimate the necessary team size and project duration.

Important considerations for businesses:

Specific operations and outcomes expected from the ODC
Available budget and resources
Key milestones and timelines for the setup process
Required technologies and expertise
Risk mitigation strategies

Pick a location

While Vietnam is a great environment for building an ODC, the country consists of 5 centrally controlled municipalities and 58 provinces, each bringing unique advantages for different types of businesses.

Still, three cities emerge as prime locations for ODCs, i.e., Ho Chi Minh City, Hanoi, and Da Nang.

Ho Chi Minh City (HCMC)

As the economic powerhouse of Southern Vietnam, Ho Chi Minh City is a top choice for ODCs. The city leads in terms of economics, finance, science, and technology, combined with the largest concentration of tech talent. With a thriving tech ecosystem and government policies favoring digital transformation, HCMC continues to be the go-to location for companies looking to set up an ODC in Vietnam.

Land area: 2,061 km²
Population: 9.6 million (2024)
GRDP: 70 billion USD (2024, nominal)
FDI: 6 million USD (2023)

Hanoi

As the capital of Vietnam, Hanoi is a significant player in the northern region, known for its strong economy and large IT labor pool. While it ranks second to HCMC regarding economic output, it’s still a leading destination for businesses looking to harness Vietnam’s tech potential.

Land area: 3,360 km²
Population: 5.4 million (2024)
GRDP: 59 billion USD (2024, nominal)
FDI: 3 million USD (2023)

Da Nang

Located in Central Vietnam, Da Nang is an emerging city with a growing tech sector. The city has fewer IT resources compared to HCMC and Hanoi, but its lower cost of living and affordable wages make it an attractive option for ODCs.

Besides, Da Nang’s rapid development in the technology sector, coupled with its quality of life, positions it as a cost-effective alternative to the bigger cities.

Land area: 1,283 km²
Population: 1.3 million (2024)
GRDP: 5.42 billion USD (2022, nominal)
FDI: 202.8 million USD (2023)

For a deeper dive into Vietnam’s IT landscape and to explore these cities in greater detail, download our ebook “Vietnam’s IT Services Industry: Landscape, Challenges, and Opportunities”.

Select the right ODC partner

After determining the ideal location, the next step is finding a reliable ODC vendor. Vietnam is home to many leading IT outsourcing companies that specialize in building ODCs for global businesses. With deep local expertise, these vendors can efficiently handle the setup process while providing long-term operational support.

With numerous service providers available, narrowing down the right fit can be challenging. To make an informed decision, businesses should evaluate potential partners based on key factors such as:

Relevant expertise, industry experience, and technical capabilities
Strong understanding of the local market and established networks
Transparent pricing models
Adherence to strict security standards and reliable time commitments
Consistent communication and dedicated long-term support

Learn more:

Top 9 best offshore web development company list | 2025 updated

Top offshore software development company review in 2025

Ensure legal and regulatory compliance

A solid grasp of local laws lays the foundation for a legally sound and smoothly functioning ODC.

To start, intellectual property protection must be a priority. Businesses need to establish non-disclosure agreements (NDAs), IP agreements, and data security policies upfront to safeguard confidential information. Given that legal frameworks differ across regions, regularly reviewing data protection and privacy laws is of great importance to maintaining compliance and mitigating risks.

Employment laws and tax regulations also require careful attention. We suggest companies consult with the ODC vendor on these matters to stay compliant and prevent potential legal complications down the line.

Build a secure and scalable infrastructure

For an ODC to function well, it’s critical to establish a robust, scalable infrastructure that fosters productivity, collaboration, and strong security measures.

Here are 3 important elements organizations should focus on preparing:

Three important pillars defining a resilient ODC setup

Cloud-based development environments: Use cloud services such as AWS, Azure, and Google Cloud to create a flexible and scalable infrastructure that adapts to the evolving needs of the project.
Robust security and collaboration tools: Integrate VPNs and multi-factor authentication (MFA) to protect user access and sensitive data. Besides, use encryption for all communication channels to maintain the confidentiality and integrity of information throughout the development process.
Access control and IT governance: Implement role-based access control (RBAC) to restrict access to confidential data.

Besides, regular security audits play a crucial role in detecting vulnerabilities and resolving potential issues. Adopting ISO 27001-certified policies further reinforces data protection and compliance with international security standards.

Assemble the ODC team

Collaborate closely with the ODC partner to build a skilled and cohesive project team.

Clear communication and alignment on roles, expectations, and responsibilities are key for successful teamwork. It’s also important to share the company’s culture, values, and vision so that the ODC team can be fully integrated and motivated to contribute to the project’s success.

Typically, a well-rounded ODC team encompasses the following roles:

Management team: Project managers, Account managers, Business analysts
Technical team: Developers/programmers, UI/UX designers, Technical writers, Quality assurance analysts/testers.
Support team: Human resources (HR) specialists, Administrative and support staff.

Learn more: How to outsource development team with ease and manage it effectively?

Launch, integrate, and manage the ODC team

Now it’s time to officially launch the ODC team and put it to work.

Integrate the ODC team with the internal team

To achieve seamless collaboration, companies should closely integrate the ODC team into their company culture and business workflows.

Facilitating the integration involves setting up effective communication channels, such as daily updates, weekly check-ins, and regular progress reviews, as well as appointing specific contacts within both teams to drive smooth interactions. More on this later!

Adopt an effective ODC management framework

Common problems

While running an ODC, businesses run into several problems:

Knowledge retention: Long-term projects risk knowledge erosion when team members cannot recall details about untouched systems, causing inaccurate work estimations and project delays.
Quality control: It’s not an easy feat to maintain consistent quality standards across geographically dispersed teams, which can easily falter without robust quality measures.
Coordination: Managing resources and tasks across different locations can present significant logistical challenges, potentially leading to inefficiencies and miscommunication.
Scope creep: Uncontrolled changes in project requirements often result in disrupted timelines and inflated budgets, complicating project management.
Cultural differences: Misunderstandings stemming from different work cultures can hinder effective collaboration and team synergy.
Time zone differences: Coordinating across time zones can negatively impact productivity and require well-planned schedules.

Solutions

With the problems mentioned above, we’d like to propose the following best practices:

Centralized knowledge management

Use platforms like Confluence to create a shared, regularly updated knowledge base. This helps all team members stay aligned on system architecture, requirements, and project context.

Task management tool

To facilitate task tracking and maintain clear communication, businesses can benefit from using common task management tools such as Jira, Trello, and Confluence.

Start tasks only after client confirmation, break down large tasks into smaller units, and tag clients as task originators for full transparency.

Shared quality standards

Set clear expectations for tech stacks and metrics. Standardize processes using CI/CD pipelines and tools like Jira or Asana to keep both onshore and offshore teams aligned.

Effective communication practices

Use Slack or MS Teams for quick updates, schedule regular video calls, and manage code with Git or SVN. Address cultural gaps through training or appointing a local HR manager to facilitate smoother collaboration.

Regular performance evaluation

Frequent code reviews and metrics like velocity charts or burndown reports help assess and improve team performance.

Agile project management implementation

Apply Scrum, Kanban, or Lean to break work into manageable sprints, enable fast feedback, and maintain productivity, especially helpful across time zones.

Continuously track performance and improve

The final, yet critical, step in building an offshore development center is continuous performance tracking and improvement.

This step begins at the outset of development and should remain ongoing throughout the project lifecycle. Based on previously defined KPIs, organizations can closely track the ODC team’s progress and ensure alignment with business goals.

Embracing a robust project tracking and management suite will further streamline the process, providing better insights into performance. Trello, Jira, and Toggl are highly recommended here. These tools enable frequent status updates, helping track milestones and quickly address any arising issues.

From all this tracking data, stakeholders can make necessary adjustments to processes, resources, and strategies, optimizing their ODC’s performance for continued success.

For the full guide to success where we cover the ins and outs of setting up an ODC in Vietnam, grab our latest ebook Vietnam offshore development center: How to set up for agile delivery and strategic scale now!

What Will Your Own Vietnam Offshore Software Development Center Look Like with LTS Group?

When you establish an offshore software development center with LTS Group, you gain a fully dedicated team that acts as an extension of your company, filling skill gaps that may not exist on-site.

We offer end-to-end ODC services, guiding clients through the entire journey from establishing an ODC to delivering its long-term success. Our ODC services help organizations build efficient, scalable, and high-performance offshore teams that integrate seamlessly into their software development processes.

Our ODC working process centers around flexibility and transparency, making use of the best tools and methodologies to track progress, maintain quality and clear communication. The detailed ODC working process can be summarized in the graph below:

LTS Group's ODC working process — LTS Group’s ODC working process

Our ODC services are built on a foundation of solid recruitment practices. With the support of LTS Edu, a subsidiary of LTS Group, we provide top-tier IT professionals at all levels of expertise. This recruitment approach, aligned with HR best practices, helps us assemble highly skilled teams that work efficiently across different time zones and project complexities.

LTS Group's recruitment process — LTS Group’s recruitment process

Prominent Vietnam Offshore Software Development Center Case Study: A Robust ERP System

One of the most typical case studies about Vietnam offshore development center is the enterprise resource planning system offshore development center (ERP ODC) implemented by LTS Group.

Client’s story

Our client is a 500-employee American company working in the government field in the United States (the company name is confidential due to our NDA), and also a loyal client of LTS Group. They wanted to develop a one-stop SaaS ERP for small and medium companies in the US market.

Project information

Timeline: Dec 2021 – Dec 2023
Development model: Agile
Team size: 25 members
Team structure: 1 Project Manager, 2 UI/UX Designers, 1 Solution Architect, 12 Developers, 3 Business Analysts, 6 Testers
Technology stack: SQL Server, Web API, Vue JS, Azure Kubernetes, Azure
Tools: Skype for exchanging information; Trello for progress management; Google Drive for data management.

Product description

The ERP is planned to support 9 business functions as shown in the table.

Function	Details
Recruitment	Job post management; Candidate management; Charts/Reports export
Human Resources	Human resources management; User input; Charts/Reports export
Admin	System administration; User management; Access authorization; Data; etc.
Accounting	Payroll; Cost estimation; Daily accounting; Property accounting
Timekeeping	Timesheets; Business fee; Staff leaves; Charts/Reports export
Contract	Contract management; Partner management; Charts/Reports export
Business Development	Partner management; Business opportunity management; Business funnel management; Charts/Reports export
Asset	Asset management; Asset allocation management; Charts/Reports export
Program	Project management; Charts/Reports export

Project phases

The project harnesses the managed ODC model, which means LTS takes full responsibility for implementing the ERP system.

Our client approached us with their ERP business idea, without prior technical considerations. Therefore, the project was divided into 5 main phases:

Requirement studying: Our CTO and 3 BAs worked closely with the client to collect, organize, analyze requirements and technically conceptualize the product. Simultaneously, our representatives in the US conducted local user surveys to collect user insights. Next, we focused on function design to define all functions of the ERP system, determining which ones are for humans and which ones are for computers. When it comes to computer-based functions, we created a business flow and a corresponding wireframe for our client to check if we exactly understood their business.
Planning: After determining the system functions, we implemented system design, UI/UX design, schedule planning, risk planning, quality planning, team formation, infrastructure setup, etc., to get ready for the project.
Alpha version development: Our dedicated team of 25 members constructed and tested the Alpha version in 10 months. For client acceptance, a team of 5 people visited and worked with us for 2 weeks in September 2022.
Beta version development: Getting great feedback and up-to-date solutions after acceptance, we continued the project and successfully launched the Beta version in December 2022.
Launching the final version: The final version is still in progress and is planned to be deployed in July 2023.

Communication and reporting

Weekly meeting and reports between the project manager (LTS Group side) and the product owner (client side) every Friday evening.
Daily and on-demand conversations and meetings between our business analysts / UI/UX designer and client’s representatives.
Tools: Skype for exchanging information; Trello for progress management; Google Drive for data management.

Challenges & solutions

Challenges	LTS Group’s solutions
12 hours in time zone gap between two teams.	Define a fixed schedule for reports and meetings together that work for both sides.
Sporadic and unclear initial product requirements from our non-tech client.	Our CTO, an ERP expert and 3 experienced business analysts (BA) worked with our client to collect, organize and analyze requirements and technically conceptualize the product.
A need for a deep understanding of how 9 business functions work and how they are intertwined.	Our CTO and BAs conducted deep research on up-to-date business operation models in the US.
Umpteen American end-user insights to collect and analyze to optimize 9 product functions for US users.	Our BAs conducted end-user research from Vietnam. Our representatives in the US directly interviewed end-users in the US.
The possible limits in business English used in the ERP.	Have Americans work with us to constantly verify and optimize the UI text of the ERP system.

Interested to learn more? Request a full PDF version of this case study here.

Outcome

The project’s phased approach and LTS Group’s effective management resulted in the successful development of a sophisticated ERP system that supports nine critical business functions for SMEs. Key outcomes included:

On-time delivery of the alpha, beta, and final versions.
Smooth collaboration despite the time zone gap.
Successful user feedback integration from both US and Vietnamese stakeholders.
Optimized UI text and business English in the ERP to meet American user standards.

Our Clients Often Ask Us

What are typical ODC roles?

The ODC team structure varies for specific projects. But the typical attributes of an offshore software development team include:

Project manager: Managing the progress, reporting to the clients, and is the contact point between the client and the team.
Technical leader: Takes charge of the technical terms of the project and ensures the outcome meets the Software Requirements Specification (SRS).
Business analyst: Works directly with the client to analyze requirements and ensures the product meets the set bar in terms of functional and market requirements.
Developers: Construct, deploy, and maintain software applications.
QA engineers and testers: Ensure the software is bug-free and meets quality standards.
UI/UX designer: Visualize the software and ensure user-friendly interfaces and experience

What are the disadvantages when doing IT outsourcing in Vietnam?

There are always challenges when having part of your business abroad. Here are common challenges of IT outsourcing in Vietnam:

English is not a native language: Although English has been the official language when working with global partners, is not a native language in Vietnam. Hence, you shouldn’t expect perfect English communication when working with Vietnamese IT providers.
Time zone difference: Vietnam with the GMT+7 timezone can bring about a timezone barrier for some countries in the western hemisphere. So, it can be a challenge if you work on an agile development model that often requires real-time interactions and responses.

Ready to Launch Your Vietnam Offshore Development Center with LTS Group?

Vietnam’s growing tech scene, skilled workforce, and competitive costs make it a top choice for offshore development centers. Beyond cost savings, it offers access to innovation and a rich talent pool.

Setting up an ODC involves more than just location or model choice; it requires managing remote teams, navigating legalities, and bridging cultural gaps. Success comes from strategic planning, clear communication, and local insight.

With over 8 years of experience, LTS Group helps global companies build and grow ODCs in Vietnam, handling everything from recruitment to operations.

Contact LTS Group at:

Website: https://ltsgroup.tech/
Tel: (+84) 24-6660-7474
Mail: contact@ltsgroup.tech
Fanpage: https://www.linkedin.com/company/lts-group-vietnam/

Linh Tran

Meet Linh - an intellectually curious researcher who seeks answers to deep questions. Linh is eager to learn about business and digital transformation, and enthusiastic about deriving data-driven actionable insights to enhance business outcomes. Contact her at celine@ltsgroup.tech.

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Sep 28, 2026

3 mins read

On September 11, 2026, Vietnam-based IT solutions provider LTS Group and digital platform TIDO officially signed a software development contract. The partnership marks the beginning of a strategic collaboration to build a unique, gamified eCommerce platform. Unlike conventional eCommerce platforms, TIDO merges online retail with interactive entertainment. By introducing gamification mechanics, such as lucky wheel rewards, the platform turns standard purchases into engaging, reward-winning experiences. To turn this vision into a scalable, long-term business, TIDO selected LTS Group to build a robust, flexible technological foundation. LTS Group is guiding the project with a “solid core platform first, features second” engineering philosophy. As the solution architect, LTS Group designed a modular, secure architecture focused on protecting cash flow and user data privacy. This foundation ensures the platform scales smoothly alongside TIDO’s growth without requiring structural rebuilds. A key highlight of this partnership is LTS Group’s AI-driven software development model. Replacing traditional, multi-month development cycles, LTS Group deploys specialized agentic AI across the entire software development lifecycle, from business analysis and system design to coding and testing. Operating under the strict supervision of LTS Group’s tech and QA experts at defined quality gates, this model dramatically accelerates time-to-market while ensuring uncompromised software quality. Together, LTS Group and TIDO are turning an innovative concept into a market-ready product, setting a new standard for interactive online shopping. About TIDO TIDO is an innovative digital platform redefining online retail. Moving beyond standard eCommerce models, TIDO creates a differentiated experience that seamlessly combines online shopping with interactive entertainment and gamification. About LTS Group Established in 2016, LTS Group is a fast-growing Vietnamese IT service provider. Formerly a leading Quality Assurance company in Vietnam (LQA), LTS Group has now grown into a diverse ecosystem of 10 entities, delivering end-to-end technology services including AX and DX Consulting, Bespoke AI System Development, System Testing, Digital BPO, and Global HR Services. With 4 dedicated subsidiaries in the USA, Japan, South Korea, and Australia, we serve 60+ clients across more than 11 countries with a 97% satisfaction rate. These milestones affirm our service quality and drive us toward our 2027 goal of becoming a world-class AI-first IT service company.