Elevating Excellence in Digital BPO: LTS Group’s Top 10 ICT Award in Vietnam for 2023!

Oct 16, 2023

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5 mins read

Elevating Excellence in Digital BPO: LTS Group’s Top 10 ICT Award in Vietnam for 2023!

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Taylor Nguyen

Taylor Nguyen

Taylor is a content writer at LTS Group, fascinated by how changes are created through technology. When he doesn’t write, you can find him making coffee and chilling with his cat. Contact him at taylor@ltsgroup.tech

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LTS Group Signs MOU with Korea Virtual Reality Inc. to Foster a Strategic Technology Collaboration

LTS Group Signs MOU with Korea Virtual Reality Inc. to Foster a Strategic Technology Collaboration

Jul 4, 2024

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4 mins read

LTS Group is proud to announce the signing of a Memorandum of Understanding (MOU) with Korea Virtual Reality Inc., a prominent Korean company specializing in 3D spatial data authoring technology and metaverse platform services. The MOU signing ceremony was held at the headquarters of Korea Virtual Reality Inc., attended by officials from both companies, marking the beginning of a promising partnership.   Table of Contents Toggle A Strategic CollaborationSynergizing Strengths for Global LeadershipA Future of Innovation and GrowthAbout Korea Virtual Reality Inc.About LTS Group A Strategic Collaboration This MOU signifies a strategic collaboration between LTS Group and Korea Virtual Reality Inc., aiming to leverage each other’s strengths and expertise. The two companies will work together in various fields such as 3D spatial data generation, 3D spatial data labeling for AI learning, and the development of metaverse and VR software. This partnership is poised to enhance the competitiveness of both companies in the global market and drive innovative technology development. The signing of a Memorandum of Understanding (MOU) with Korea Virtual Reality Inc.   Synergizing Strengths for Global Leadership Korea Virtual Reality Inc. is renowned for its cutting-edge 3D spatial data generation authoring tools, while LTS Group brings extensive IT outsourcing capabilities to the table. By combining these strengths, both companies aim to reinforce their leadership in the global IT market. This collaboration is expected to yield significant advancements in AI, metaverse, and 3D spatial data labeling technologies. An authority from Korea Virtual Reality Inc. stated, “Cooperation with LTS Group will be an important opportunity to further develop our AI spatial data foundry technology and strengthen our position in the global market. We will continue to promote innovative technology development through close cooperation between the two companies.” Similarly, a representative from LTS Group commented, “This agreement with Korea Virtual Reality Inc. will be an important stepping stone for LTS Group to take a leap forward in the global IT outsourcing market. We expect to be able to provide higher satisfaction to customers in the AI era by combining the strengths of both companies.” A strategic collaboration between LTS Group and Korea Virtual Reality Inc.   A Future of Innovation and Growth With this MOU, LTS Group and Korea Virtual Reality Inc. are set to lead the way in innovation and growth in the global IT market. The collaboration is expected to expand into various fields, continuously driving technological advancements and delivering greater value to customers worldwide. Stay tuned for more updates as we embark on this transformative journey and witness the groundbreaking developments that emerge from this powerful partnership.   About Korea Virtual Reality Inc. Korea Virtual Reality Inc. is a pioneering company in the field of 3D spatial data authoring technology and metaverse platform services. With a commitment to innovation and excellence, Korea Virtual Reality Inc. continues to push the boundaries of technology, providing advanced solutions to customers around the globe.   About LTS Group LTS Group is a leading IT solutions provider, specializing in offering comprehensive IT outsourcing services to clients worldwide. With a strong focus on innovation and quality, LTS Group is dedicated to delivering cutting-edge technology solutions that meet the evolving needs of the global market. — Website: https://ltsgroup.tech/  Tel: (+84) 96-238-7474 Linkedin: https://www.linkedin.com/company/lts-group-vietnam/  

LTS Group Achieves ISO 9001:2015 Certification: A Commitment to Quality and Excellence

LTS Group Achieves ISO 9001:2015 Certification: A Commitment to Quality and Excellence

Jun 27, 2024

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4 mins read

We at LTS Group are thrilled to announce that we have officially achieved ISO 9001:2015 certification! This internationally recognized standard signifies our unwavering commitment to providing top-tier services and exceeding client expectations. But what exactly does ISO 9001:2015 mean, and why is it so important? Table of Contents Toggle What is ISO 9001:2015?Why is ISO 9001:2015 Important?LTS Group: Your Trusted Partner for IT Outsourcing SuccessLooking Ahead What is ISO 9001:2015? ISO 9001:2015 is the world’s most widely recognized quality management system (QMS) standard. It outlines a set of guidelines and best practices for businesses of all sizes to implement a framework for continuous improvement. By adhering to these principles, organizations can ensure their processes are efficient, effective, and aligned with delivering exceptional customer satisfaction. Why is ISO 9001:2015 Important? Earning ISO 9001:2015 certification demonstrates several key advantages for LTS Group and our valued clients: Enhanced quality: The robust framework ensures consistent quality across all our services. We meticulously evaluate and refine our processes to eliminate errors and deliver exceptional results every time. Increased efficiency: Streamlined operations and optimized workflows lead to improved efficiency. This translates to faster turnaround times and cost-effective solutions for our clients. Improved client satisfaction: A core tenet of ISO 9001:2015 is a focus on client needs and expectations. By prioritizing client satisfaction throughout our processes, we ensure a truly exceptional experience. Boosted credibility: Obtaining ISO 9001:2015 certification positions LTS Group as a leader in the industry. It signifies our commitment to excellence and inspires trust and confidence from our clients and partners. LTS Group: Your Trusted Partner for IT Outsourcing Success Achieving ISO 9001:2015 certification is not a one-time accomplishment; it’s an ongoing commitment to quality. We at LTS Group are dedicated to continually refining our processes, upholding the highest standards, and exceeding your expectations. We are confident that this certification will further propel us in delivering exceptional services and building long-term, successful partnerships with our valued clients. LTS Group Achieves ISO 9001:2015 Certification: A Commitment to Quality and Excellence Looking Ahead As we celebrate this significant achievement, we remain focused on our goal of continuous improvement. The ISO 9001:2015 certification is not the end of our journey but a stepping stone towards even greater heights. We will continue to refine our processes, invest in our people, and strive to exceed the expectations of our clients and stakeholders. We extend our heartfelt gratitude to our dedicated team, whose hard work and commitment have made this achievement possible. We also thank our clients for their trust and support, which drive us to maintain the highest standards of quality and service. LTS Group looks forward to a future of sustained excellence and growth, confident that our ISO 9001:2015 certification will pave the way for new opportunities and successes. ___ Website: https://ltsgroup.tech/  Tel: (+84) 96-238-7474 Linkedin: https://www.linkedin.com/company/lts-group-vietnam/

LTS Group’s CEO Xuan Phung: An Inspiring Journey of A Woman Entrepreneur Shaping The Future Technology

LTS Group’s CEO Xuan Phung: An Inspiring Journey of A Woman Entrepreneur Shaping The Future Technology

May 9, 2024

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10 min read

Having entered the Information Technology (IT) industry at the age of 22, Mrs. Xuan made a bold decision to leave the position of Quality Assurance Unit Director at the no. 1 Tech company in Vietnam to start up at the age of 35. She is now a woman entrepreneur in technology, the CEO of a growing IT company providing services and solutions for businesses all over the world. Let’s hear about the wonderful 26-year journey of LTS Group’s CEO Phung Thanh Xuan in empowering women and shaping the future of technology.     Table of Contents Toggle “I am one of only four girls in the class back at the university” Women Entrepreneur in Technology: No Stereotypes for SuccessNo Opportunities Without ChallengesNo Resting On LaurelsEmpowering Women in Technology “I am one of only four girls in the class back at the university”  One of the common stereotypes about the IT industry is that it is only suitable for men. Sharing her decision to chase that male-dominated field, Mrs. Xuan called it an attempt to win over herself and break all social prejudices. At that time, she received many opposite opinions and judgments like “Why can girls compete with boys in studying IT?”, and “What’s interesting about studying IT, just staring at the computer’s screen and repeated formulas day by day?”.   However, the more skeptical people are, the more motivated she is to prove otherwise. Especially with her father’s encouragement, in 2000, she passed the IT major at Hanoi University of Science and Technology, becoming one of only four girls in the class at that time.  Women in tech: No stereotypes for success Women Entrepreneur in Technology: No Stereotypes for Success After 4 years of cultivation with persistent efforts in school, she made her initial progress in affirming women’s capability in IT field by becoming a technology engineer at the largest IT company in Vietnam.  The next 13 years was a journey of constantly learning, and trying different positions from a developer, test leader, test manager, then Business Unit Leader managing more than 100 employees. Looking at how far Mrs. Xuan has gone now, nobody can doubt the potential of women in technology.  When asked about her thoughts and feelings regarding the IT industry after 13 years of working, Mrs. Xuan shared that this field was not boring or difficult as people had said. This is a practical science, a combination of logical thinking and vivid practice.  Her daily work motivation is when she sees her products bring value to life and the perfect experience for users. That’s how Mrs. Xuan maintains her inspiration to work every day. After listening to her thoughts and watching her eyes light up every time she shares about her work, who can say that the IT industry is boring?  Mrs. Xuan defined her success at that time was being able to help break social prejudices, stereotypes, and myths about the IT industry. But when looking around her working environment, she noticed that the gender disparity in the IT field in Vietnam is still very large. According the Mrs. Xuan, the IT world was too far ahead of us, in places like Silicon Valley, woman entrepreneurs are not uncommon. Woman entrepreneurs in technology are not rare   This has motivated her to conquer a bigger mission, which is to bring Vietnam’s IT industry to the World and bring the quintessence of Global IT standards to Vietnam. That is the reason why she was determined to leave the position of Business Unit Leader at FPT after 13 years of cultivation, to build her own career and establish LQA (Lotus Quality Assurance) – Vietnam’s first testing company in 2016.    No Opportunities Without Challenges On the 6-year journey of bringing the first testing company in Vietnam to the top, Mrs. Xuan faced the two biggest challenges: finding the first customer and overcoming the economic crisis during the COVID-19 era. But with the keen intuition of a businesswoman, how did she turn those challenges into opportunities?  Always believing in the potential of the international market, she started with her husband to build a website, prepare marketing materials and send hundreds of emails a day to demanding markets such as the US, Canada, Australia, and some European countries to find customers. After 3 months of relentless efforts, she won her first bidding project. This can be considered as a mark for the first steps of LQA on the world map. In the first two years, Lotus Quality Assurance Company had many advantages and leaped forward in growth. In the third year, under Mrs. Xuan’s management, the company achieved a growth rate of 20-30%; scale up to nearly 300 engineers and experts; “encroaching” to exploit other potential markets such as Korea, America, Europe, …  Mrs. Xuan and her colleagues quickly seized the opportunity, and took advantage of their own expertise and advantages, turning IT into a solution for all businesses at that time to be able to survive the epidemic. In the midst of the COVID storm, the boat named LQA is still steady, ready to welcome the “wave” of digital transformation; step by step win the trust of customers and affirm the brand in the global market.    No Resting On Laurels After 2 years of starting a business, and 3 years of coping with the COVID crisis, LQA has matured and developed into LTS Group with 4 subsidiaries, spread in fields from software development, and software testing, to IT human resource training and BPO (Business Process Outsourcing). Not only that, but LTS also expanded into international markets with the establishment of two branches in the US and Japan. With the spirit of continuous innovation, the company was honored to be a partner of ISTQB (International Software Testing Qualifications Board), and receive two Sao Khue awards in 2021 and 2022 for Vietnamese IT enterprises with excellent services.   Sharing about the Sao Khue award (Biggest Award of Vietnam Software Industry), CEO Xuan Phung said: “This prestigious award as well as LTS Group’s 94% customer satisfaction rate is the reward for our efforts and the biggest motivation for us to keep trying! However, this achievement is only a small contribution to the development of Vietnam’s IT industry. With the spirit of continuous innovation, LTS aspires to bring greater value and impact in the future.”  Not resting on her laurels, Mrs. Xuan is still working hard every day to accomplish the next goal of expanding the LTS Group’s staff size to 1000 people, transforming from a technology start-up to one of the pioneering enterprises in the field of IT, bringing Vietnamese intelligence to the world.    Empowering Women in Technology When asked about her advice for female engineers who are engaged in the technology field, she shared: “There will always be challenges when we are in a male-dominated environment, but the gap is narrowing and women can go hand in hand in the high-tech sector. At the same time, the responsibility of women in the family is not necessarily opposed to the development of women in society. We can prioritize by timing, find the support we need, and do both tasks brilliantly.”  The demand for human resources in the IT industry is increasing, especially in the digital transformation era. Women are increasingly proving the strengths and qualities that the IT industry is lacking. For instance, the position of Testing requires great care, meticulousness, accuracy, and patience. Front-end Developer requires good taste, and sophistication to design interfaces that can bring flawless user experience. Or like the BA position – the bridge between customers and the engineering team, it is necessary to have good communication skills, and the flexibility of women is an advantage.  It is no coincidence that she named her first “brainchild” Lotus Group. Lotus is a Vietnamese national flower. It is known as the flower of the dawn – the symbol of purity, commitment, and optimism for the future. What message does she want to transfer when choosing the lotus flower as the symbol of her company?  Women in technology are like a lotus flower. Don’t let social stereotypes hold you back. Keep growing and flourishing from the mud! Lotus from the moment it sprouts in the mud until it rises to the surface and spreads its leaves and flowers – it’s a persistent growth process. Gender, boring or interesting work, appropriate or inappropriate can only become barriers when you allow them to set limits for yourself.    Website: https://ltsgroup.tech/ Tel: (+84) 96-238-7474 Linkedin: https://www.linkedin.com/company/lts-group-vietnam/