Elevating Excellence in Digital BPO: LTS Group’s Top 10 ICT Award in Vietnam for 2023!

Oct 16, 2023

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5 mins read

Elevating Excellence in Digital BPO: LTS Group’s Top 10 ICT Award in Vietnam for 2023!

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Taylor Nguyen

Taylor Nguyen

Taylor is a content writer at LTS Group, fascinated by how changes are created through technology. When he doesn’t write, you can find him making coffee and chilling with his cat. Contact him at taylor@ltsgroup.tech

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LTS Group’s CEO Xuan Phung: An Inspiring Journey of A Woman Entrepreneur Shaping The Future Technology

LTS Group’s CEO Xuan Phung: An Inspiring Journey of A Woman Entrepreneur Shaping The Future Technology

May 9, 2024

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10 min read

Having entered the Information Technology (IT) industry at the age of 22, Mrs. Xuan made a bold decision to leave the position of Quality Assurance Unit Director at the no. 1 Tech company in Vietnam to start up at the age of 35. She is now a woman entrepreneur in technology, the CEO of a growing IT company providing services and solutions for businesses all over the world. Let’s hear about the wonderful 26-year journey of LTS Group’s CEO Phung Thanh Xuan in empowering women and shaping the future of technology.     Table of Contents Toggle “I am one of only four girls in the class back at the university” Women Entrepreneur in Technology: No Stereotypes for SuccessNo Opportunities Without ChallengesNo Resting On LaurelsEmpowering Women in Technology “I am one of only four girls in the class back at the university”  One of the common stereotypes about the IT industry is that it is only suitable for men. Sharing her decision to chase that male-dominated field, Mrs. Xuan called it an attempt to win over herself and break all social prejudices. At that time, she received many opposite opinions and judgments like “Why can girls compete with boys in studying IT?”, and “What’s interesting about studying IT, just staring at the computer’s screen and repeated formulas day by day?”.   However, the more skeptical people are, the more motivated she is to prove otherwise. Especially with her father’s encouragement, in 2000, she passed the IT major at Hanoi University of Science and Technology, becoming one of only four girls in the class at that time.  Women in tech: No stereotypes for success Women Entrepreneur in Technology: No Stereotypes for Success After 4 years of cultivation with persistent efforts in school, she made her initial progress in affirming women’s capability in IT field by becoming a technology engineer at the largest IT company in Vietnam.  The next 13 years was a journey of constantly learning, and trying different positions from a developer, test leader, test manager, then Business Unit Leader managing more than 100 employees. Looking at how far Mrs. Xuan has gone now, nobody can doubt the potential of women in technology.  When asked about her thoughts and feelings regarding the IT industry after 13 years of working, Mrs. Xuan shared that this field was not boring or difficult as people had said. This is a practical science, a combination of logical thinking and vivid practice.  Her daily work motivation is when she sees her products bring value to life and the perfect experience for users. That’s how Mrs. Xuan maintains her inspiration to work every day. After listening to her thoughts and watching her eyes light up every time she shares about her work, who can say that the IT industry is boring?  Mrs. Xuan defined her success at that time was being able to help break social prejudices, stereotypes, and myths about the IT industry. But when looking around her working environment, she noticed that the gender disparity in the IT field in Vietnam is still very large. According the Mrs. Xuan, the IT world was too far ahead of us, in places like Silicon Valley, woman entrepreneurs are not uncommon. Woman entrepreneurs in technology are not rare   This has motivated her to conquer a bigger mission, which is to bring Vietnam’s IT industry to the World and bring the quintessence of Global IT standards to Vietnam. That is the reason why she was determined to leave the position of Business Unit Leader at FPT after 13 years of cultivation, to build her own career and establish LQA (Lotus Quality Assurance) – Vietnam’s first testing company in 2016.    No Opportunities Without Challenges On the 6-year journey of bringing the first testing company in Vietnam to the top, Mrs. Xuan faced the two biggest challenges: finding the first customer and overcoming the economic crisis during the COVID-19 era. But with the keen intuition of a businesswoman, how did she turn those challenges into opportunities?  Always believing in the potential of the international market, she started with her husband to build a website, prepare marketing materials and send hundreds of emails a day to demanding markets such as the US, Canada, Australia, and some European countries to find customers. After 3 months of relentless efforts, she won her first bidding project. This can be considered as a mark for the first steps of LQA on the world map. In the first two years, Lotus Quality Assurance Company had many advantages and leaped forward in growth. In the third year, under Mrs. Xuan’s management, the company achieved a growth rate of 20-30%; scale up to nearly 300 engineers and experts; “encroaching” to exploit other potential markets such as Korea, America, Europe, …  Mrs. Xuan and her colleagues quickly seized the opportunity, and took advantage of their own expertise and advantages, turning IT into a solution for all businesses at that time to be able to survive the epidemic. In the midst of the COVID storm, the boat named LQA is still steady, ready to welcome the “wave” of digital transformation; step by step win the trust of customers and affirm the brand in the global market.    No Resting On Laurels After 2 years of starting a business, and 3 years of coping with the COVID crisis, LQA has matured and developed into LTS Group with 4 subsidiaries, spread in fields from software development, and software testing, to IT human resource training and BPO (Business Process Outsourcing). Not only that, but LTS also expanded into international markets with the establishment of two branches in the US and Japan. With the spirit of continuous innovation, the company was honored to be a partner of ISTQB (International Software Testing Qualifications Board), and receive two Sao Khue awards in 2021 and 2022 for Vietnamese IT enterprises with excellent services.   Sharing about the Sao Khue award (Biggest Award of Vietnam Software Industry), CEO Xuan Phung said: “This prestigious award as well as LTS Group’s 94% customer satisfaction rate is the reward for our efforts and the biggest motivation for us to keep trying! However, this achievement is only a small contribution to the development of Vietnam’s IT industry. With the spirit of continuous innovation, LTS aspires to bring greater value and impact in the future.”  Not resting on her laurels, Mrs. Xuan is still working hard every day to accomplish the next goal of expanding the LTS Group’s staff size to 1000 people, transforming from a technology start-up to one of the pioneering enterprises in the field of IT, bringing Vietnamese intelligence to the world.    Empowering Women in Technology When asked about her advice for female engineers who are engaged in the technology field, she shared: “There will always be challenges when we are in a male-dominated environment, but the gap is narrowing and women can go hand in hand in the high-tech sector. At the same time, the responsibility of women in the family is not necessarily opposed to the development of women in society. We can prioritize by timing, find the support we need, and do both tasks brilliantly.”  The demand for human resources in the IT industry is increasing, especially in the digital transformation era. Women are increasingly proving the strengths and qualities that the IT industry is lacking. For instance, the position of Testing requires great care, meticulousness, accuracy, and patience. Front-end Developer requires good taste, and sophistication to design interfaces that can bring flawless user experience. Or like the BA position – the bridge between customers and the engineering team, it is necessary to have good communication skills, and the flexibility of women is an advantage.  It is no coincidence that she named her first “brainchild” Lotus Group. Lotus is a Vietnamese national flower. It is known as the flower of the dawn – the symbol of purity, commitment, and optimism for the future. What message does she want to transfer when choosing the lotus flower as the symbol of her company?  Women in technology are like a lotus flower. Don’t let social stereotypes hold you back. Keep growing and flourishing from the mud! Lotus from the moment it sprouts in the mud until it rises to the surface and spreads its leaves and flowers – it’s a persistent growth process. Gender, boring or interesting work, appropriate or inappropriate can only become barriers when you allow them to set limits for yourself.    Website: https://ltsgroup.tech/ Tel: (+84) 96-238-7474 Linkedin: https://www.linkedin.com/company/lts-group-vietnam/

LTS Group’s Expansion in South Korea: LTS Korea Opening and Cloud Seminar

LTS Group’s Expansion in South Korea: LTS Korea Opening and Cloud Seminar

Apr 16, 2024

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6 mins read

On April 16, 2024, LTS Group celebrated our 8th global entity – LTS Group Korea Branch Opening and Cloud Seminar focused on “Unlocking the Power of Cloud Services: Elevating Your Business in the Cloud Era.”   Table of Contents Toggle LTS Korea Grand Opening CeremonyLTS Korea Cloud SeminarLTS Group’s Cloud Solution LTS Korea Grand Opening Ceremony The opening event of the LTS Korea branch took place with great success, in Seoul, Korea, graced by the presence of LTS Group’s Board of Directors, esteemed partners, and valued clients. Reflecting on this significant milestone, our CEO Xuan Phung expressed, “This marks a pivotal stride in our global growth strategy, reinforcing our long-term commitment to delivering cutting-edge technology services to the Korean market.” Following the opening ceremony was an insightful seminar on cloud technology by LTS Group. This seminar is an opportunity for us to share our most advanced cloud solutions, helping businesses increase operational efficiency, optimize costs, and improve competitiveness. By organizing this seminar, LTS Group aimed to equip attendees, partners, and clients with valuable insights into leveraging cloud technology to empower their organizations. This event sets the stage for LTS Korea’s promising journey in the Korean market. LTS Group Korea Branch Opening Ceremony LTS Korea Cloud Seminar The Cloud seminar, held at the HJBC Gwanghwamun building in Seoul, attracted key industry figures, partners, loyal customers, and eager attendees. LTS Korea Cloud Seminar Throughout the 3-hour seminar, keynote speakers including Xuan Phung (CEO of LTS Group), Trung Pham (Delivery Manager of LTS Group), and Scott Yoo (Vice President of Ubion) delved into: Current cloud trends across South Korea, Vietnam, and the US, along with future projections. Success stories of global SMEs and enterprises leveraging cloud capabilities. Ubion Cosmos Platform’s Global Cloud Service Strategy focuses on AI-based services and global service expansion. The seminar provided attendees with comprehensive, in-depth knowledge about cloud technology, with the latest market trends, and real-world case studies. The event also offered attendees networking opportunities with industry experts, fostering a collaborative environment for cloud innovation and growth. Networking opportunities at LTS Korea Cloud Seminar   LTS Group’s Cloud Solution Cloud adoption is booming –  globally, 94% of businesses leverage it. According to Gartner, by 2028, cloud computing will transition from being a disruptive technology to a vital component for sustaining business competitiveness. As Vietnam’s leading IT service provider, LTS Group possesses extensive experience deploying cloud solutions in the US market.  And now, with our 8th entity – LTS Korea, we would like to expand on an exciting journey by bringing our expertise, and our services to Korea. With LTS Korea’s launch, our CTO highlighted: “In the field of cloud services, LTS Group offers a variety of solutions tailored to match your specific requirements. To achieve effective and efficient cloud implementation, we focus on thorough architecture assessment and insightful consultation. Our expertise extends to seamless infrastructure deployment, ensuring that your systems are up and running without a hitch. After deployment, we take care of system management, providing round-the-clock support for smooth operations.” We offer comprehensive cloud solutions tailored to the needs of all businesses, from startups to large corporations. App modernization: Modernize your applications and data to accelerate time-to-market, achieve greater agility, and scale with built-in security and high availability. Cloud-native app development: Develop cloud-native applications to leverage state-of-the-art technologies and gain agility, cost-effectiveness, resilience, and security. IT Staff Augmentation:  Supplement your IT team with skilled cloud professionals to enhance project capabilities, boost productivity, and meet business goals efficiently. LTS Group views Korea as a strategic market and is fully committed to its success. For those interested in implementing cloud solutions, LTS Group is here to guide you every step of the way.  We also welcome collaboration with Korean cloud providers to offer clients the most comprehensive solutions available. LTS Group’s cloud solutions We at LTS aspire to be your trusted partner in cloud migration, digitization, and business process optimization. By leveraging the cloud, together, we can achieve greater efficiency and reach new heights. _____ Website: https://ltsgroup.tech/ Tel: (+84) 96-238-7474 Linkedin: https://www.linkedin.com/company/lts-group-vietnam/ { "@context": "https://schema.org", "@type": "NewsArticle", "mainEntityOfPage": { "@type": "WebPage", "@id": "https://ltsgroup.tech/blog/lts-group-korea-grand-opening-and-cloud-seminar/" }, "headline": "LTS Group's Expansion in South Korea: LTS Korea Opening and Cloud Seminar", "description": "On April 16, 2024, LTS Group celebrated our 8th global entity - LTS Korea Grand Opening and Cloud Seminar focused on Unlocking the Power of Cloud Services: Elevating Your Business in the Cloud Era.", "image": "", "author": { "@type": "Person", "name": "Ashley Nguyen" }, "publisher": { "@type": "Organization", "name": "LTS Group", "logo": { "@type": "ImageObject", "url": "https://ltsgroup.tech/_next/static/media/logo.962a51ed.png" } }, "datePublished": "" }  

Elevating Excellence in Digital BPO: LTS Group’s Top 10 ICT Award in Vietnam for 2023!

Elevating Excellence in Digital BPO: LTS Group’s Top 10 ICT Award in Vietnam for 2023!

Oct 16, 2023

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5 mins read

It is with great delight and profound honor that we proudly unveil LTS Group’s latest accolade: the distinguished recognition as one of Vietnam’s Top 10 ICT Companies in Digital Business Process Outsourcing by VINASA for the illustrious year of 2023! We cordially invite you to delve into our avant-garde technological advancements by visiting our official website at LTS Group! Table of Contents Toggle About VINASAAbout Top 10 ICT Companies AwardsAbout LTS Group About VINASA VINASA (Vietnam Software and IT Services Association) is a non-profit organization based in Vietnam. It is one of the most prominent associations in Vietnam’s information technology and software industry. VINASA plays a crucial role in promoting and supporting the growth of the IT and software sector within Vietnam. It represents the interests of various businesses, professionals, and organizations involved in the IT and software industry. VINASA’s objectives typically include fostering innovation, promoting collaboration and partnerships, providing a platform for industry networking, and advocating for favorable policies to encourage the development of the IT and software industry in Vietnam. The association is known for organizing events, conferences, and awards, including the Vietnam Top 10 ICT Companies Awards. About Top 10 ICT Companies Awards The Vietnam Top 10 ICT Companies Awards, an annual spectacle orchestrated by VINASA, serves as a reverent ode to the excellence that thrives within Vietnam’s ever-evolving technological landscape. This year’s honorees are a luminous constellation, distinguishing themselves not only through their remarkable journey in the realm of commerce but also for their astute and unwavering commitment to surmounting the myriad challenges posed by the transformative year of 2023. LTS Group, our beacon of innovation, has emerged as a paragon of excellence in the Digital Business Process Outsourcing domain. This lofty acclaim is a testament to our pioneering technology, our exquisitely skilled workforce, our unparalleled customer support, and our visionary strategies that have redefined industry norms. Moreover, we take immense pride in our steadfast commitment to nurturing human resource development and fortifying our role in elevating Vietnam on the international stage. This accolade serves as a resounding testament to the unwavering dedication of our extraordinary team, united by a shared ardor to craft solutions that not only enrich our clientele but also have a transformative impact on society at large. We view this accomplishment as a source of immense pride, a blazing torch that fuels our unceasing pursuit of innovation and exploration. To all those who have played an integral role in this extraordinary journey, we extend our heartfelt congratulations and gratitude. Your unswerving support and dedication have been pivotal to our triumphant ascent. About LTS Group Founded in 2016, LTS Group is a rapidly expanding Vietnamese IT outsourcing service provider. Initially known as a leading Quality Assurance firm in Vietnam (LQA), LTS Group has evolved into a comprehensive network of end-to-end technology solutions, encompassing Software Development, Software Testing, and Digital BPO Services through five distinct entities. Our global presence is exemplified by two subsidiaries in Japan and the USA, catering to over 60 clients hailing from more than nine countries. Notably, we maintain a satisfaction rating of up to 96%. These impressive achievements underscore our commitment to delivering top-notch services and serve as a driving force propelling us towards our 2027 objective of becoming a globally renowned IT outsourcing solutions company. Over 60 international brands have placed faith in LTS Group’s IT outsourcing services and achieved their goals. It’s your turn to cooperate with us, take a leap and hit the ground running. Discover further information about the Top 10 ICT companies awards and our journey to triumph. Connect with us: Website: https://ltsgroup.tech/ Email: contact@ltsgroup.tech Facebook page: https://www.facebook.com/LTSGroupVietnam Linkedin page: https://www.linkedin.com/company/lts-group-vietnam/